Privacy & Cookie Policy

Privacy & Cookie Policy

Privacy

Privacy
This Privacy Policy applies to all personal information submitted by Users on the OPA website and reservation platform (the Website) or emailed to OPA, and any information that may be automatically retrieved through the services that OPA offers on the Website (Services).

We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your reservation, payments and/or for internal analytical purposes, as described in this Privacy Policy.

We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party.

By accessing the Website and/or using the Services, all Users consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

We use commercially reasonable efforts to protect your information from unauthorized disclosure.

We may use the information sent to us to process your booking, provide a refund, provide customer service, for promotions, to improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us at info@opba-bristol.co.uk.

OPA reserves the right to amend or update this Privacy Policy from time to time, with or without notice to Users. All Users agree to be bound by the Privacy Policy that is in effect at the time they access the Website and/or use the Services.

In order to book our services, all Users will need to submit certain personal information such as their email address, name, address, telephone number. This information is processed by our staff so they can accommodate your request.

The personal information that Users provide will only be used in connection with the Services offered by OPA, to communicate with Users in relation to the Services or to co-operate with any government, industry or regulatory authorities. OPA reserves the right to use data (on an anonymous basis) in relation to Users’ use of the Services for marketing purposes.

Our website uses SSL encryption protocol to keep all the data transmitted safe. You can verify this by the presence of the LOCK or the https:// in your browser.

We store data that includes consent for usage of your data, agree to receive our marketing material your ip address and type of web browser you are using.

Cookies

What are cookies?
Like most websites, OPA websites use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record personal information such as your name, address or other contact details.  OPA  may use cookies to monitor your browsing behaviour.

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are necessary to enable you to a navigate around our website;

What are cookies used for?

The main purposes for which cookies are used are: –

1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.

2. To enable OPA  to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced

2. Under “Privacy and security,” click “Content settings”.

3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy

2. Click on “Remove all Website Data”

For Mozilla firefox:

1. Choose the menu “tools” then “Options”

2. Click on the icon “privacy”

3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”

2. Privacy

What happens if I disable cookies?

In general the website may not operate properly if cookies are switched off.

If you disable all cookies, you will be unable to complete a purchase on our sites or partner sites.